Littlemum Trapezius Trigger Point Massager

• We have noticed that some sellers are producing inferior versions of our LittleMum Trapezius Massager using cheap EVA foam material. We want to ensure that our customers receive only the highest quality products, so please be wary of imitations.
• It has come to our attention that some of these sellers are falsely claiming that their products are made of food-grade silicone, when in reality they are made of inferior foam. We understand that this can be confusing for customers, which is why we want to clarify that only authentic LittleMum products are made with the highest quality materials.
• There are many knock-off sellers both on and off Amazon. Recently, we suspect that some of these sellers may be using unethical tactics, such as pretending to be buyers and making excessive returns, to have our product unfairly labeled as a "Frequently Returned Item." Unfortunately, we have limited ways to defend ourselves against such actions.
• We encourage you to read through the reviews and give the product a try for yourself. While no product is a perfect fit for everyone, we stand behind the quality and design of our product. Our commitment is to provide a safe, sustainable, and effective solution that helps those in pain improve their daily lives. Every pain warrior deserves the best possible support, and we are confident in the value our product brings.
  

LittleMum is pleased to introduce our Resell Program, providing customers with the opportunity to purchase returned products at a 30% discounted rate. 

Please note that for resell products, the dispatch time from the Amazon warehouse may take longer than usual. On average, customers can expect to receive their orders within 2-3 weeks.

The primary aim of the Resell Program is to promote sustainability by offering quality products at reduced costs, contributing to waste reduction and minimizing environmental impact.

Please carefully consider and acknowledge the following terms and conditions associated with the Resell Program:

• Condition of Products: The returned products available for purchase may have been tried on and are not in their original packaging. Some items may exhibit signs of use, including stains.
• Cleaning and Disinfection Responsibility: Customers are exclusively responsible for thoroughly cleaning and disinfecting the purchased returned products before use. LittleMum disclaims any liability for health-related concerns arising from the use of these items, and customers are strongly advised to exercise caution.
• 15-Year Warranty: Despite being returned, all products sold through the Resell Program are accompanied by LittleMum's standard 15-year warranty. This warranty covers manufacturing defects, ensuring that customers can avail themselves of warranty services if the product is found to be defective.
• Return Eligibility: Customers may only be eligible to return products purchased through the Resell Program if the item is found to be defective upon receipt. LittleMum reserves the right to assess and determine the validity of return requests based on the nature of the defect.

By participating in the Resell Program and making purchases of returned products from LittleMum, customers acknowledge and accept these terms and conditions. LittleMum disclaims any warranties, whether express or implied, regarding the condition of the products sold through the Resell Program, except for the 15-year warranty expressly provided.